CUCM – Original Called Number Displayed After Transfer

Scenario: For example, User x1111 called UCCX Trigger 84315 and when it connects the call with Agent 3333. User-1 can only see 84315 not the agent extension and detail. For this we need to check in the call manager. 1- Login into CUCM GUI. 2- Open System -> Services -> Call Manager 3- Search “Always …

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